Account data such as username, email address, nickname, and avatar.
Chat data such as conversations, messages, and local index metadata.
Media data such as avatar uploads, images selected by the user, and videos captured or uploaded by the user.
Device data such as push notification token and device identifier.
Why data is used
Provide authentication, account management, and session continuity.
Deliver chat messages, contacts, and collaboration features.
Send push notifications when the user has granted permission.
Access camera, photos, or microphone only when the user chooses features such as avatar capture, QR scanning, or video upload.
Protect the service against abuse, fraud, and service disruption.
Data retention
Operational data is retained while the account remains active.
When the account is deleted, user-owned account records are scrubbed or removed.
Residual system references may be anonymized when required for integrity or audit trails.
User controls
Users can review in-app privacy entries and linked policy materials.
Users can initiate full account deletion directly inside the app.
If app access is unavailable, the web account deletion page provides fallback guidance.
Sharing and disclosures
Grix does not publish private account content for public access. Data may be processed
by infrastructure or delivery providers that are necessary to run the service, such as
storage, email, or push delivery providers, only to the extent required to operate the app.
Grix/虾塘 does not send user personal data or chat content to third-party AI model providers
such as OpenAI, Anthropic, Google, or similar AI services. The product is a multi-user
instant messaging and AI-agent orchestration platform: users create or connect their own
agents, chat with those agents, or delegate replies in a conversation to an agent they
control. The Grix platform provides account, messaging, WebSocket transport, Agent API,
permission, and orchestration services. It does not select, operate, or call third-party
AI model providers on a user's behalf.