Common requests
- Account deletion or inability to access the in-app deletion flow.
- Privacy or data use questions.
- Login, registration, push notification, or content sync issues.
Grix
Support
This page provides a stable support entry point on the same domain as the application API for store review, compliance, and end-user guidance.
Support paths
- Use in-app help and feedback options when app access is available.
- Email support: gcf@dhfeng.com
- If you installed the app from an app store, you may also use the support channel listed there.
- If this app was distributed by a private deployment, contact the operator of that deployment.
What to include
- Your username or account identifier.
- The platform you are using, such as iOS or Android.
- A concise description of the problem and the steps already tried.
- A reply email address if you need direct follow-up.